Legal notice

Contact Information

E-mail: info@valoralight.com
Or use the contact form available on our website.

Company Details

Store Name: ValoraLight
Address: XXX 11 Praetorian Road, Newcastle Upon Tyne, NE4 9BW, England

E-mail: info@valoralight.com
Contact form: Contact
Phone: +447400703470
Company Number: 15376250

Technical support available via live chat

Preferred contact method:
E-mail

Our customer service team is available during the following hours:

Monday – Friday: 09:00 – 18:00 (CET/CEST)
Saturday and Sunday: closed

We strive to respond to messages within 24 hours.

Dispute Resolution

The European Commission provides an online dispute resolution platform (ODR), available at: https://ec.europa.eu/consumers/odr.
Our e-mail address can be found above in the company details.

We are neither obliged nor willing to participate in proceedings before consumer arbitration centers or other dispute resolution bodies.