Contact information

Our team is available Monday to Friday from 9:00 AM to 6:00 PM. We are closed on Saturdays and Sundays. We make every effort to respond to all messages within 24 hours on business days to provide you with fast and professional service. We recommend contacting us via email, as it is the quickest and easiest way to communicate.

Many questions are answered in our Frequently Asked Questions section, where you can find information about orders, shipping, returns, and other important topics.

Store name: ValoraLight
Address: XXX 11 Praetorian Road, Newcastle Upon Tyne, NE4 9BW, England

Email: info@valoralight.com
Contact form: Contact
Phone: +447400703470
Company number: 15376250

Technical support available via live chat

Preferred contact method:
Email

Our customer service team is available during the following hours:

Monday – Friday: 09:00 AM – 6:00 PM (CET/CEST)
Saturday and Sunday: closed

We strive to respond to messages within 24 hours.